Privacy Policy
Effective Date: July 25, 2026
Last Updated: July 25, 2026
Welcome to Duygu Orhan Gayrimenkul (“Company”, “we”, “our”, or “us”).
Protecting your privacy and personal data is one of our priorities. This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you visit www.duyguorhangayrimenkul.com, contact us, request information about our real estate services, or otherwise interact with us.
This Privacy Policy has been prepared in accordance with the applicable laws of the Republic of Türkiye, including the Personal Data Protection Law No. 6698 (“KVKK”). Where applicable, we also take into consideration internationally recognized privacy principles, including the General Data Protection Regulation (GDPR).
By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.
Data Controller
The controller responsible for processing your personal data is:
Duygu Orhan Gayrimenkul
Address
Mareşal Fevzi Çakmak Blv. No:49
Çamlıçay
Urla / İzmir 35430
Türkiye
Phone
+90 553 327 17 07
Website
Scope
This Privacy Policy applies to every individual who:
visits our Website;
contacts our Company;
requests information regarding properties;
buys, sells or rents real estate through us;
subscribes to our communications;
interacts with us through digital or physical channels.
This Policy covers information collected through, including but not limited to:
Website contact forms
Telephone calls
Email communications
WhatsApp Business
Social media platforms
Property inquiry forms
Appointment requests
Newsletter subscriptions
Face-to-face meetings
Online meetings
Personal Information We Collect
Depending on your interaction with us, we may collect the following categories of information.
Identity Information
Full name
Contact Information
Telephone number
Email address
Country of residence
City
Preferred language
Property Preferences
Property type
Preferred location
Budget range
Investment objectives
Residential requirements
Payment preferences
Financing preferences
Viewing requests
Communication Records
We may retain records of communications including:
Emails
Contact forms
WhatsApp conversations
Telephone notes
Customer service requests
Technical Information
When you visit our Website we may automatically collect:
IP address
Browser type
Operating system
Device information
Screen resolution
Language settings
Referring website
Visited pages
Session duration
Clickstream information
Date and time of access
Marketing Preferences
Where permitted by law, we may process your communication preferences relating to:
Property alerts
Newsletters
Marketing communications
Promotional campaigns
How We Collect Information
We collect personal information in several ways.
Information You Provide
You may voluntarily provide information when you:
contact us;
request property information;
complete a form;
call our office;
send an email;
communicate via WhatsApp;
schedule a property viewing;
subscribe to newsletters;
participate in surveys or campaigns.
Information Collected Automatically
Certain technical information is automatically collected through technologies such as:
Cookies
Server logs
Analytics tools
Security systems
Device identifiers
Information Received From Third Parties
Where legally permitted, information may also be received from:
Property owners
Business partners
Marketing platforms
Publicly available sources
Government records
Service providers involved in real estate transactions
Why We Process Personal Data
We process personal information for legitimate business purposes, including:
responding to your inquiries;
introducing suitable properties;
arranging property viewings;
providing real estate consultancy services;
managing customer relationships;
matching buyers, sellers, landlords and tenants;
facilitating property transactions;
improving our Website and services;
providing customer support;
sending requested information;
maintaining internal records;
conducting statistical analysis;
protecting against fraud and unlawful activities;
ensuring Website security;
complying with legal obligations;
establishing, exercising or defending legal claims where necessary.
We process only the information that is reasonably necessary for these purposes.
Legal Basis
Depending on the circumstances, we process personal data on one or more of the following legal grounds:
your consent;
performance of a contract;
compliance with legal obligations;
our legitimate business interests;
protection of legal rights;
compliance with lawful requests from public authorities.
Cookies and Similar Technologies
Our Website uses cookies and similar technologies to improve functionality, enhance user experience, analyze Website traffic and maintain security.
Cookies may include:
Essential Cookies
Functional Cookies
Performance Cookies
Analytics Cookies
Advertising Cookies (where applicable)
Services We May Use
Google Analytics
Google Tag Manager
Google Ads
Meta Pixel
Google Maps
YouTube embeds
Cloudflare
Microsoft Clarity (if implemented)
Where required by applicable law, non-essential cookies are activated only after obtaining your consent.
You may control cookie settings through your browser at any time. Disabling certain cookies may affect the functionality of parts of the Website.
Disclosure of Personal Data
We respect the confidentiality of your personal information. We do not sell, rent, or trade your personal data to third parties.
Your personal information may be shared only when necessary for the purposes described in this Privacy Policy and only with appropriate safeguards. Such recipients may include:
Information technology and website hosting providers
Customer Relationship Management (CRM) service providers
Cloud storage providers
Email and communication service providers
Digital marketing and analytics providers
Professional advisers, including lawyers and accountants
Payment service providers and financial institutions where required for a transaction
Business partners involved in delivering requested services
Public authorities, regulatory bodies, courts, or law enforcement agencies where disclosure is required by law or a lawful request
Where personal information is shared with third-party service providers, we require them to implement reasonable technical and organizational measures to protect your information and to process it only for authorized purposes.
International Data Transfers
Some of the technology services we use may store or process personal information outside the Republic of Türkiye.
Where cross-border data transfers occur, we take reasonable steps to ensure that appropriate safeguards are in place and that personal data is processed in accordance with applicable data protection laws.
Where required by law, additional contractual, organizational, or technical safeguards will be implemented before any international transfer takes place.
Third-Party Services
Our Website may incorporate or link to services provided by third parties to improve functionality and user experience.
These services may include, but are not limited to:
Google Analytics
Google Tag Manager
Google Maps
Google Ads
Meta Business Tools (including Facebook and Instagram technologies)
YouTube
WhatsApp Business
Microsoft Clarity
Cloudflare
Customer Relationship Management (CRM) platforms
Live chat or messaging solutions
Email marketing platforms
These third-party providers operate under their own privacy policies and terms of service.
We encourage users to review the privacy policies of any third-party services they interact with through our Website.
Data Security
We implement appropriate technical, administrative, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, destruction, or misuse.
Security Measures
These measures may include:
SSL/TLS encrypted connections
Secure hosting infrastructure
Firewalls and network monitoring
Access control and authentication systems
Password-protected administration environments
Regular software updates and security patches
Malware detection and prevention systems
Routine backups
Internal confidentiality procedures
Although we strive to protect personal information using commercially reasonable security practices, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
For this reason, we cannot guarantee absolute security.
Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with applicable legal obligations.
Retention periods may depend on:
Legal and regulatory requirements
Contractual obligations
Legitimate business needs
Resolution of disputes
Protection of legal rights
Accounting and tax obligations
When personal information is no longer required, it will be securely deleted, anonymized, or destroyed in accordance with applicable laws.
Your Rights
Subject to applicable law, you may have the right to:
request confirmation of whether we process your personal information;
request access to your personal information;
request correction of inaccurate or incomplete information;
request deletion of personal information where legally permitted;
request restriction of processing in certain circumstances;
object to certain processing activities where permitted by law;
withdraw consent where processing is based on consent;
request a copy of your personal information in accordance with applicable legislation;
lodge a complaint with the relevant supervisory authority if you believe your rights have been violated.
To exercise your rights, please contact us using the information provided at the end of this Privacy Policy.
We may request additional information to verify your identity before responding to your request.
Children’s Privacy
Our Website and services are intended for individuals who are at least 18 years of age.
We do not knowingly collect personal information from children.
If we become aware that personal information relating to a child has been collected unintentionally, we will take reasonable steps to delete such information without undue delay.
Parents or legal guardians who believe that a child has provided us with personal information may contact us using the details below.
External Links
Our Website may contain links to third-party websites for your convenience.
We do not own or control those websites and are not responsible for their content, privacy practices, or security measures.
Your use of third-party websites is subject to their own terms and privacy policies.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, our services, or our business practices.
The updated version will become effective on the date it is published on this Website unless otherwise stated.
We encourage users to review this page periodically to remain informed about how we protect personal information.
Continued use of our Website following the publication of an updated Privacy Policy constitutes acceptance of the revised version.
Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or the processing of your personal information, you may contact us using the details below.
Duygu Orhan Gayrimenkul
Address
Mareşal Fevzi Çakmak Blv. No:49
Çamlıçay
Urla / İzmir 35430
Türkiye
Phone
+90 553 327 17 07
Website
info@duyguorhangayrimenkul.com
Effective Date: July 25, 2026
Last Updated: July 25, 2026